Classroom Plus Support Center

Welcome to Classroom Plus Support

Official Assistance, Troubleshooting & Platform Resources

Thank you for using Classroom Plus. We are committed to providing a seamless learning and teaching experience for students, faculty members, mentors, and administrators. If you experience any issues while using the application, our support team is available to assist you.

About Platform Contact Support View FAQs Report Issue
Support Email: customersupport@ramanbyte.com
Response Time: 24–48 Business Hours
Hours: Mon – Sat (09:00 AM – 06:00 PM IST)
Platform Overview

About Classroom Plus

Empowering educational institutions with an end-to-end digital ecosystem for academia.

An Integrated Learning & Academic Engagement Platform

Classroom Plus is an integrated Learning Management and Academic Engagement Platform designed for educational institutions. The platform helps students, faculty members, mentors, and administrators manage academic activities efficiently.

Designed For: Students Faculty Members Mentors Administrators

Key Features

Comprehensive suite of tools enabling streamlined academic governance and student success.

Course & Subject Management
Digital Learning Materials
Attendance Management
Assessment & Assignment Management
Quiz & Examination Management
Mentorship Tracking
Announcements & Notifications
Student Performance Analytics
Faculty Engagement Management
Program Syllabus Management

Need Help?

If you encounter any issues related to login, assignments, quizzes, attendance, mentorship, announcements, or course materials, please contact our support team.

Support Email
customersupport@ramanbyte.com
Send us your query and our team will get in touch promptly.
Email Support
Response Time
24–48 Business Hours
Our support team typically responds within 24–48 business hours.
Check FAQs First
Instant Answers

Frequently Asked Questions (FAQ)

Find quick resolutions to common queries and issues faced during platform use.

1

I am unable to log in.

  • Verify your username and password.
  • Ensure your internet connection is stable.
  • Use the "Forgot Password" option to reset credentials.
  • Contact your institution administrator if the issue persists.
2

I cannot view my assigned subjects.

Please contact your academic coordinator or system administrator to verify subject allocation.

3

Assignment submission is not working.

  • Check whether the submission deadline has expired.
  • Verify file size and format requirements.
  • Refresh the page and try again.
4

I am unable to attend an online quiz.

  • Confirm the quiz start time.
  • Ensure your browser is updated.
  • Check your internet connectivity.
5

Attendance is marked incorrectly.

Please contact your faculty member or mentor with supporting details.

6

I did not receive an announcement notification.

  • Check your notification settings.
  • Verify your registered mobile number.
  • Contact support if the issue continues.
File Upload Guidelines

Supported File Formats

Classroom Plus supports a wide variety of formats for submissions, digital learning materials, and assessments:

PDF
Portable Document
DOC / DOCX
Word Document
PPT / PPTX
Presentation
XLS / XLSX
Spreadsheet
JPG / PNG
Image Files
MP4 Video
Video Media
MP3 Audio
Audio Media
ZIP Files
Compressed Archives
Note: Maximum upload size may vary based on institutional configuration.
Troubleshooting Assistance

Report a Technical Issue

Help us help you. Providing complete details ensures our technical team investigates and resolves your issue rapidly.

When reporting an issue, please include the following details in your message:

Full Name
Registered Email ID
Institution Name
User Role (Student / Faculty / Mentor / Admin)
Device Type
Browser Name
Screenshot of Error (if available)
Steps to Reproduce the Issue

This helps us resolve your concern faster.

Compose Issue Report
Compatibility

System Requirements

For an optimal experience across classroom learning, exams, and grading, ensure your device meets the requirements below.

Recommended Browsers

  • Google Chrome
    Latest Version
  • Microsoft Edge
    Latest Version
  • Safari
    Latest Version
  • Mozilla Firefox
    Latest Version

Supported Devices

  • Android Smartphones
    Mobile
  • iPhone / iPad
    iOS / iPadOS
  • Windows Desktop / Laptop
    Desktop
  • macOS Devices
    Desktop

Privacy & Security

Classroom Plus follows industry-standard security practices to protect user data. User information is used only for academic and platform-related purposes.

For more information, please review our Privacy Policy.

Read Privacy Policy

Contact Information

Classroom Plus Support Team

Email customersupport@ramanbyte.com
Business Days Monday – Saturday
Business Hours 09:00 AM – 06:00 PM IST